1. INTRODUCTION
This policy applies to the site: www.chaloupelacommere.ca
Last update: March 4, 2023
Your privacy is of the utmost importance to Gestionnaire Web de Chaloupe La Commère, which is responsible for this site.
The purpose of this privacy policy is to provide you with information:
- How your personal information is collected and processed. Personal information includes any information that may identify you. This includes your first and last name, age, postal address, e-mail address, location and IP address;
- What are your rights regarding this information?
- Who is responsible for processing the personal information collected and processed ;
- To whom this information is sent ;
- Eventually, the site’s policy on cookies.
This privacy policy supplements the General Terms and Conditions of Use, which you can consult at the address below:
2. COLLECTION OF PERSONAL INFORMATION
We collect the following personal information:
- Name
- First name
- Postal address
- Postal code
- Telephone/fax number
- E-mail address
- Credit card number
The personal information we collect is gathered through the methods described below, in the “Forms and methods of collection” and following sections.
3. FORMS AND COLLECTION METHODS
Your personal information is collected through the following methods:
- Website registration form
- Order form
- Opinion poll
- Competition
We use the information collected for the following purposes:
- Order tracking
- Information/Promotional offers
- Statistics
- Contact
- Website management
4. INTERACTIVITY
Your personal information is also collected through the interactivity that may be established between you and our Web site. This information is collected by the following means:
- Comments
- Correspondence
- Information for promotional offers
We use the information collected for the following purposes:
- Statistics
- Contact
- Website management
5. LOG FILES AND COOKIES
We collect certain information through log files and cookies. These files enable us to process traffic statistics and information, facilitate navigation and improve our service for your convenience.
a) Description of cookies used by the site
This mainly concerns the following information:
-IP address
-Operating system
-Visited pages and queries
-Time and day of connection
The use of such files enables us to achieve the following objectives:
-Improved service and personalized welcome
-Create personalized consumption profiles
-Order tracking
-Statistical studies
While browsing the site, third-party cookies may be stored.
In addition, the site integrates social networking buttons allowing you to share your activity on the site. Cookies from these social networks may therefore be stored on your computer when you use these features.
These sites have their own privacy policies and terms and conditions of use that may differ from ours. We invite you to consult the privacy policies and general conditions of use of these sites.
b) Opposition to the use of cookies by the site
You can prevent these cookies from being saved by configuring your browser.
If you decide to deactivate cookies, you will then be able to continue browsing the site. However, any malfunction of the site caused by this manipulation cannot be considered as being our fault.
6. SHARING OF PERSONAL INFORMATION
We will not sell or otherwise market any personal information collected. However, we may share this information with third parties for the following reasons:
- Order execution
- Advertising
If you do not wish your personal information to be shared with third parties, you may object at the time of collection or at any time thereafter, as mentioned in the “Right of objection and withdrawal” section.
7. RETENTION OF PERSONAL INFORMATION
The person responsible for processing personal information will keep all personal information collected for a period of : 5 years.
8. HOSTING OF PERSONAL INFORMATION
Our site is hosted by : Chaloupe La Commère, whose head office is located at the following address:
310, rue des Entrepreneurs, Québec, QC, G1M 1B3
The host can be contacted at the following telephone number: (418) 681-8248
The information we collect and process is exclusively hosted and processed in Canada.
9. PERSONAL INFORMATION PROCESSOR
a) The data controller
The person responsible for processing personal information is: Gestionnaire Web Chaloupe La Commère. He can be contacted as follows:
310, rue des Entrepreneurs,
Quebec City, QC, G1M 1B3
(418) 681-8248
[email protected]
The data controller is responsible for determining the purposes and means of processing personal information.
b) Obligations of the data controller
The person responsible for processing personal information undertakes to protect the personal information collected, not to pass it on to third parties without your knowledge and to respect the purposes for which the information was collected.
In addition, the data controller undertakes to notify you in the event of rectification or deletion of personal information, unless this would entail disproportionate formalities, costs or steps for the data controller.
In the event that the integrity, confidentiality or security of your personal information is compromised, the data controller undertakes to inform you by any means necessary.
10. RIGHT OF OBJECTION AND WITHDRAWAL
You have the right to object to the processing of your personal information by the site (“right to object”). You also have the right to request that your personal information no longer appear, for example, on a mailing list (“opt-out”).
To object to the processing of your personal information or to request the removal of your personal information, please contact us at: [email protected].
11. RIGHT OF ACCESS, RECTIFICATION AND DELETION
You can view, update, modify or request the deletion of your personal information by contacting us at: [email protected]
If you have one, you have the right to request the deletion of your personal space by following the procedure below:
Users must delete their accounts themselves using the functions provided.
12. LEGISLATION
By browsing the site, you acknowledge that you have read and understood this privacy policy and agree to its terms, particularly with respect to the collection and processing of your personal information and the use of cookies.
