This policy applies to the website: www.chaloupelacommere.ca
Last updated: March 4, 2023
Respecting your privacy is of utmost importance to Chaloupe La Commère Web Manager, who is responsible for this site.
The purpose of this privacy policy is to inform you about:
How your personal information is collected and processed. Personal information includes all information that can identify you, such as your first and last name, age, postal address, email address, location, or IP address;
What your rights are regarding this information;
Who is responsible for the processing of collected and processed personal information;
To whom this information is transmitted;
Potentially, the site’s policy regarding cookies.
This privacy policy complements the General Terms of Use, which you can consult at the following address:
The personal information we collect is gathered through the collection methods described below, in the sections “Forms and Collection Methods” and subsequent sections.
3. FORMS AND COLLECTION METHODS
Your personal information is collected through the following methods:
Website registration form
Order form
Opinion survey
Contests
We use the information collected for the following purposes:
Order tracking
Information/Promotional offers
Statistics
Contact
Website management
4. INTERACTIVITY
Your personal information is also collected through the interactivity that may be established between you and our website. This information is collected by the following means:
Comments
Correspondence
Information for promotional offers
We use the information collected for the following purposes:
Statistics
Contact
Website management
5. LOG FILES AND COOKIES
We collect certain information through log files and cookies. These files allow us to process statistics and traffic information, facilitate navigation, and improve the service for your convenience.
a) Description of cookies used by the site This primarily includes the following information:
-IP address -Operating system -Pages visited and requests -Time and day of connection
The use of such files allows us to achieve the following objectives:
-Service improvement and personalized welcome -Creation of personalized consumption profiles -Order tracking -Statistical studies
By browsing the site, third-party cookies may be stored.
In addition, the site integrates social media buttons allowing you to share your activity on the site. Cookies from these social networks may therefore be stored on your computer when you use these features.
These sites have their own privacy policies and terms of use that may differ from our site. We invite you to consult the privacy policies and terms of use of these sites.
b) Opposition to the use of cookies by the site You can object to the storage of these cookies by configuring your browser software.
If you decide to disable cookies, you can still continue browsing the site. However, any site malfunction caused by this action cannot be attributed to us.
6. SHARING OF PERSONAL INFORMATION
We commit not to sell or generally market the collected personal information to third parties. However, we may share this information with third parties for the following reasons:
Order fulfillment
Advertising
If you do not wish for your personal information to be shared with third parties, you can object at the time of collection or at any time thereafter, as mentioned in the “Right to Object and Withdraw” section.
7. RETENTION PERIOD OF PERSONAL INFORMATION
The personal information controller will retain all collected personal information in the site’s computer systems under reasonable security conditions for a period of: 5 years.
8. HOSTING OF PERSONAL INFORMATION
Our site is hosted by: Chaloupe La Commère, whose head office is located at the following address:
310, rue des Entrepreneurs, Quebec City, QC, G1M 1B3
The host can be contacted at the following phone number: (418) 681-8248
The information we collect and process is exclusively hosted and processed in Canada.
9. PERSONAL INFORMATION CONTROLLER
a) The Personal Information Controller The personal information controller is: Chaloupe La Commère Web Manager. They can be contacted as follows:
310, rue des Entrepreneurs, Quebec City, QC, G1M 1B3 (418) 681-8248 info@chaloupelacommere.ca
The personal information controller is responsible for determining the purposes and means used for processing personal information.
b) Obligations of the Personal Information Controller The personal information controller undertakes to protect the collected personal information, not to transmit it to third parties without your knowledge, and to respect the purposes for which this information was collected.
Furthermore, the personal information controller undertakes to notify you in case of rectification or deletion of personal information, unless this entails disproportionate formalities, costs, or steps for them.
In the event that the integrity, confidentiality, or security of your personal information is compromised, the controller undertakes to inform you by any means.
10. RIGHT TO OBJECT AND WITHDRAW
You have the right to object to the processing of your personal information by the site (“right to object”). You also have the right to request that your personal information no longer appear, for example, in a mailing list (“right to withdraw”).
To object to the processing of your personal information or request its withdrawal, you must contact us at: info@chaloupelacommere.ca.
11. RIGHT OF ACCESS, RECTIFICATION, AND DELETION
You can access, update, modify, or request the deletion of your information by contacting us at: info@chaloupelacommere.ca
If you have one, you have the right to request the deletion of your personal account by following this procedure:
The user must delete their account themselves using the provided functions.
12. SECURITY
The personal information we collect is kept in a secure environment. Our personnel are required to respect the confidentiality of your information.
To ensure the security of your personal information, we use the following measures:
SSL Protocol (Secure Sockets Layer)
SET Protocol (Secure Electronic Transaction)
Access management – authorized person
Access management – data subject
Order tracking
Username/password
Firewalls
Other(s): Backup systems in place.
We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, as no mechanism offers maximum security, a degree of risk is always present when using the Internet to transmit personal information.
13. CONDITIONS FOR AMENDING THE PRIVACY POLICY
This privacy policy can be consulted at any time at the following address:
By browsing the site, you certify that you have read and understood this privacy policy and accept its terms, particularly concerning the collection and processing of your personal information, as well as the use of cookies.
